Contacts

Our customer windows are located at the following address:

Global Desk/Grupo TRANSTOTAL

Calle Amador Merino Reyna N° 267 Piso 10-02 San Isidro, Lima, Perú
Hours: L-V 8-12am/2-5pm
Phone: +51 (1) 5124900

General Informations
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Expo or Impo Documentation:
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Customs rectification:
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Transhipment:
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Tramp documentation:
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Presentación

Our Business unit under the name of GLOBAL DESK is dedicated to provide support services for Back and Front office.

We are leaders in Document services, Customs Management and Management of containers for shipping lines.

Documentation Management

Our unit supports customers and lines to manage the whole issue concerning cargo documentation.

  • Import/Export: information from owners and customers is collected in order to create the CDL/CAL and BLs.
  • Customs transmission: Are transmitted to the authorities import, transit and export BLs.
  • Transhipment: Coordination with the line and port for shipping container transshipment within the customs deadlines and according to program of the vessels.
  • Forwarder documentation/Tramp vessels: BLs information is registered in our internal systems for onward transmission to customs, within the legal deadlines.
  • Extranet: Management of a platform for customers to request the routing of their cargo.

Customs Management

We are the intermediary between customs and customers. For this purpose we provide the following services:

  • Corrections of the BLs transferred to Customs.
  • Fines management if the information is not transmitted within the deadlines written in the law.
  • Legal issues handled by customs as container inspection, seizure of goods, etc.

Container Management

Our services are based on the requirements of the lines by providing a range of services around the container such as:

  • Loading / unloading
  • Container damage control
  • Container sales
  • Recovery: Containers legally abandoned
    • - Nationalization of containers
    • - Seals
  • The sale of seals for containers
    • - Realize a following up through our database